Went today for the Easter holidays and my birthday with my 5 year old daughter we drove over 200 miles
she was so exited as she had never been been a caravan before
The heating was not working we called twice then after 90 mins we decided to leave.
cooker would only light with a lighter i had.
no instructions for anything.
They offered us another site to go to but said no thanks.
My daughter was in tears and shivering .
Thanks for spoiling our daughters holiday and my birthday.

My husband and I have just a lovely 5 day break at Sandlands in Ayrshire with my daughter, son-in-law and 4 year old grandson.The staff when we arrived were very welcoming, friendly and very helpful and pleasant.
The caravan was well- equipped, warm,and cosy.The entertainment staff were very good, and they worked hard to entertain the chldren who were on the site at the same time as us. Well done. We would reccommend it to any-one who wanted a short break, and we will definitely be thinking about returning next year

we stayed there last year after we had a short stay at the site and found it very friendly and welcome from office staff and sites staff and the entertaiment staff were frist class so we are heading back this year and makeing it our annual holiday

Had been going to Sandylands for years but decided to buy a tourer and put it on for the season! The entertainment was great as usual with something for all the family and staff as friendly and helpful as ever. The downsides of touring was the price, far too expensive and inflating every year as i was told. Also the toilet/shower block was a disgrace, very run down and full of cobwebs and with the chemical toilet round the back, hardly hygenic. Come on Sandylands with the money you must be rakin in at least cater for tourers needs!
Sandylands Holiday Park, Saltcoats, Ayrshire, Scotland

Staff were great but caravan was awful.We paid for a silver van hoping for some comfort but were hugely dissapointed. Day 1 we discovered the kettle didn't work and on day 2 we realised that the microwave didn't work either.The kitchen light was hanging by its cable and the ironing board was broken.Every time we used the hoover there was a nasty smell coming from it.
Sandylands Holiday Park, Ayrshire, Scotland

We recently stayed there for a week, cant fault the staff but the touring area leaves a lot to be desired.The toilet block has gaps in the doors,showers are only hot in the morning,chemical and grey water go in the same place,and if it rains the place is amuck hole. we got woken up every night by the freight trains and the van shuddered every time,so you wont catch me there again unless they up grade the touring facilities. But the staff do a great job.
Sandylands Holiday Park, Sailcoats, Ayrshire, Scotland

Have recently travelled all over the west coast looking for the right park first, obviously cost and budget came into our decision to purchase our first holiday home. Would just like to thank the friendly young lady sales person that showed us around and explained everything so comprehensively. All of our questions were answered and she took so much time and trouble to find exactly what we were looking for, we are now looking forward to many years of happiness in our new holiday home. A big thankyou.

just back from sandylands after one night of camping it was ment to be 5 days but on arriving we were told that the camping didnt have electric hook ups although thats what was booked over the telephone. They eventually found us a bit of muddy grass next to the railway line to pitch the tent. Monday night we were flooded as it was torrential rain and we were on a hill we all had to sleep in the car. The next day we had to book into a hotel for the night as all our bedding clothes etc were soaked. The staff were not interested even though i told them we had a disabled daughter with us.Had the cheek to ask us if we enjoyed it and they were met with a very nasty answer from me !.

Touring site was very flat and close to all amenities, only one thing that spoiled the holiday was that touring field was only a few feet away from a very busy railway line. The club was very quiet in May but it was very clean and well stocked.

** This review was originally posted by Mrs T from Dumfries. **

We had a lovely, relaxing holiday and will always remember those gorgeous views out towards the Isle of Arran.

** This review was originally posted by Mr S from Newcastle. **

Our caravan was excellent and we had some great nights in the clubhouse. Thank you for a great experience.