Fell End Caravan Park

Fell End fell short of our expectations.
Our family was asked to leave the dining area at 9pm due to the fact we had 2 kids aged 15 and 11, when we asked why we was told its a new law in place in the site that children under 14 have to be out , we had just got a round of drinks also which we had to leave . We wont ever return to this site again.

Gone downhill very quick at Fell End.
Nothing on entertainment wise even during a bank holiday , the kids were bored to tears.
Staff and holiday makers were all miserable.
Just a general bad vibe and ambience about the place.

I stayed in a camping pod over the weekend (I appear to have been in the one behind the previous reviewer) although from my experience I must have stayed at a different place.

I could not fault the site it is clean, tidy and picturesque. The pods were excellent well positioned for all facilities.

The swimming pool is excellent well mantained and clean, the resteraunt had a good choice of food reasonably priced. There is a tv lounge, seating areas inside and out, arcades (bit dated) and a small shop for any essentials.

On the Friday night I had a BBQ with my 2 young children and then a small fire in a metal bucket of branches the kids had collected from the woods I believe this is what the reviewer referred to had I known it was causing them annoyance I would certainly have extinguished the fire as I did when the bar staff asked me. There was no other open fires contrary to reports.

My children aged 8 and 4 were in bed asleep by 11.30pm as were the other children from the camping pod and touring side. The site was quiet and peaceful I certainly didn't hear any children running riot. The families staying were all nice respectable people it's a family campsite and one should expect to hear the noise of children laughing and having fun.

I paid £30 a night for the pod over 3 nights that was £90, which by the way is more than the disgruntled tourers paid for their patch. The 3 nights for 1 deal simply doesnt exist.

As for attracting the wrong type of people I only met nice friendly warm people on the site there was no hint of trouble, no excessive noise and I found the staff to be very friendly and helpful.

Maybe the previous reviewer should reconsider where they position their caravan because if you pitch in the car park next to the bar, resteraunt and toilet block you are going to hear a little more noise than pitching further onto the site in the beautiful grounds.

This site is in a lovely location, and leisure facilities on site are very good and clean.

Unfortunately as the site is not staffed or covered by a warden at night this causes a problem.
On the Saturday night there was entertainment on at the bar area, this was still going at 11.30 when we enquired about a finishing time they said it was the last song which we thought fine we would be able to get some sleep soon. The music finished but te staff then decided they would continue tere party on the veranda of the pub which backs onto the caravan area of the park. This continued until 1am at which point numerous vehicles decided to leave the site (which againused the caravan touring area as a carpark). Eventually got to sleep around 2 am. i raised the issue with staff on te reception desk in the morning and they said the would speak to the staff.
All ok the next night.
The site as previously mentioned does not have a warden wich means children run riot on the site, it looks like irrespective of the age of the child as soon as the famil arrive on site they are left to roam and run riot with foot ball games etc going on on the touring site next to te caravans. At one pont I had to interveen as there were two tenage girls swinging a metal bar around at the younger children next to our caravan.
The following Friday night we had 3 open fires burning on the site two in the pods behind our caravan and one up near the toilet blocks. The bar staff did come over and as one of the pods to put theirs out as it was filling our caravan with smoke.
Another sleepless night as children were screaming round the site until atleast 2 am . If staff had been on site I would have complained that night.
I spoke to staff the next morning as they were stood outside te toilet block discussing the previous night with another and their response was they have only started having problems with noise and behaviour since they have being doing deals on the pods 3 nights for the price of 1.They said it was attracting different people to the site wo do ot have the same consideration for other campers. Maybe you nedd to reconsider this if it is attracting the wrong people.
Such a shame as it is a nice site but would not be inclined to visit it again unless staff were available 24 hours as on most camp sites.

Hard to judge it at its best since it rained all the while we were there and felt damp, but that was probably our location. Here is what we were able to determine.

Pitches were of a good size, seemed to be quiet a few seasonal tourers as they looked like they had been there a while and not used. We got a decent pitch close to water and not too far from the facilities - tip,.... we showered in the pool changing rooms and these were warm and the water was hot and it just felt cleaner, despite my comment below (next)

Pool clean, changing rooms not very clean, with water all over the floor and hairs in the drains, no sign of anyone attempting to keep the changing rooms clean.

Lady on desk (Margret) very helpful as was John (maintenance). The 'clubhouse' was reasonable.

Don't bother with the wifi I paid £11 for 3 days and it was unusable, also electric (which has to be bought) did flick off now and again. TV reception is non existent so you can borrow a cable from recepotion for a £5 refundable deposit.

Could do with some patio heaters outside as although their was an outside area (no dogs allowed in clubhouse) it was freezing, a couple of patio heaters would have made a difference.

This was our first touring stay, we visited the nearby CC site at Meathop and got a completely difference feel. Also some people need to teach their kids how to behave, but I guess it depends on your own standards....

Following our visit to Fell End last weekend we were unhappy so we approached Pure Leisure/Fell End via their Head office and asked them to look into our problem. this they did and indeed I had 2 phone calls within 48 hours and after constructive phone conversations, a mutually agreeable solution was achieved. I have now deleted my original post about Fell End and see the matter as closed

Nice park but don't go at a busy time:

1. Electricity supply geared to 'average' use so when it is busy the supply is topped up by a very noisy generator
2. Same story with the bins. They are emptied once a week but when the park is busy they overflow long before they are emptied
3. The usual 2 for £10 food offer suddenyly becomes 2 for £14

I don't know how people can say a bad word about fell end. It is modern clean welcoming with extremely friendly staff who really get to know you and always say hello.The new lesuire centere is very modern with a clean hygenic pool and steam room and the shoers and changing rooms are always clean and never dirty. The arcade is full of fun games to keep you and the kids occupied.I also highly reccomnd the resteraunt where they serve high quality delicous food and drink for a reasonable price.All the people at the site seem friendly and caring and also welcome all new peolple to come and visit them whenever they want. Overall fell end is a top notch caravan site where I faruntee you will thoroghly enjoy your sta.I wish fell end every success and would like to thank them for giving me a holiday I will never forget !!!

Not visited for a few years so what a surprise to see the super new club house - pool, gym (avoided that), bar and good home cooked food. Site is just as we remembered and has great wardens John & Avril. Even helped when car battery was flat! Our touring days are over but we will crtainly be back again to stay in the same caravan. Well done Fell End!

Fantastic Park! The staff were very helpful & polite. The new Clubhouse has a super restaurant (good value for money), the swimming pool kept the children occupied for hours - as did the softplay area. All in all we had a great Easter Holiday - Thank you!

this site is being neglected by the owners. They have recently purchased another site in the Lune valley and staff have advised me that resourcers are prioritised to that site.
The toilet block at the top of the site should be condemmed, its always dirty, there are tiles missing off the walls which I know have been missing since january. The handle falls off one of the showers. The ladies cysterns leaks, as advised by a member of staff. Even woodland patch the has a ladder step between two levels has two steps missing( I reported this in November and it has still not been fixed.
The recent new center with canteen (chosen that word carefully) and swimming pool would suit a school better. The place is not welcomimg and sound very noisy even with a few people in as it is all hard echoing surfaces. The beer is poor and overpriced. the swiiming pool was meant to have a jacussi and other facilities but have never been developed and a shower in the pool area does not work with a notice asking people not to use it. The Wi-fi that was in the new complex does not work anymore and when asked when it would the answer was "we don't know". the power supply to the site is insufficient, so that when the site is full (Easter) the water supply cut off four times as the pump could not cope. The "cable" TV is a freeview service which occasionally does not work, again worse when site busy.
This site seems to be all about sqeezing every last penny from it rather than providing a good service to its customers so they will come back.

Parked car & caravan near to reception... all looked welcoming... nice wooded area. Collected details from reception... looked like a nice swimming pool, bar etc... new smart building. Was looking forward to our 3 night stay. Drove round to area for tourers... all concrete & shale, no grass in sight. We parked up in our space opposite the toilet block & shook our heads in disappointment. We were tired from our journey & decided to set up quickly & go out for a meal. Could not put our awning up, as we only had pegs fit for grass. Whilst setting up, a young boy banged a stick on what sounded like a bin lid for half an hour... a nice welcome. We came back a couple of hours later & couldn't believe that they had squeezed a large mobile home onto the end of the row & nobody could get out. Surely this is a health & safety issue. Groups of people were sitting drinking & having a good time. We watched a movie, then went to bed, with the noise of people going past our van (on the shale) to the toilet. At 12.15am one couple started to have a very loud argument... this was the last straw. The next morning we went on a search for an alternative site. After 3 hours or so of looking, we came across Black Beck caravan park, what a blessing. We went back to what felt like a car park at Fell End, hitched up the caravan & left asap.