Shepherds Views Holidays

I feel compelled to warn anyone away from booking this site. Believe the negative reviews - they are spot on. We wish we had listened

We took my 90 year old parents there at the weekend, booked them in to a holiday cottage next to our camping pitch and told the owners we would be visiting them throughout their stay to check they were ok. The cottage was behind a 6 foot wooden fence with a courtyard in front. (View is the back of the reception office...imagine prison exercise yard!) First night there we had an enjoyable evening, parents joined us at our campervan for a barbeque around the campfire. When they returned to their cottage they were unable to flush the toilet as the mechanism was faulty. The following morning we went to the office to report the fault but the office was unmanned, so we went off for our day's activities. When we returned dropped the parents off at their cottage and went to set bbq etc for the evening. A short time later the owner of the site came raging across the field towards us, arms flailing, shouting at the top of his voice, 'who's responsible for that lady at the cottage? Get over there and sort her out, she's been in my face, sort the woman out etc etc..' I went running over to the cottage not understanding how a 90 year old lady, who can hardly walk and with a bad heart condition could intimidate a burly farmer! The farmer came running after me, still shouting and waving his arms. The crime my mother had committed was reporting a fault at 6pm on a Saturday! He continued to rage at all of us for the next half hour, refusing to listen to anything we said and refusing to leave the cottage as he said it was his property and he could be there as long as he wanted. I told him my mother was 90 and had a heart condition. He replied 'I don't care how old she is or what her condition is, no-one gets in my face. He then told us we couldn't have a bonfire for the rest of our stay and if we did light the fire pit he'd charge us £4 . My mother was physically shaking and we became very concerned as she has a heart device fitted. I reminded Mr Shepherd of this, but he continued to rage and try to intimidate us all.
We eventually got him to leave as we just all refused to say another word and just stood in a group and ignored him. Mum and dad came over and joined us for the evening. When they returned to the cottage they found a letter pushed through the door stating that 'No person other than the residents of the cottage should set foot in either the cottage or the courtyard..under any circumstances'. As my parents carers and especially after their harrowing experience, we all obviously ignored this instruction! How any person running a hospitality business can treat anyone, never mind two 90 year olds, in this way is beyond belief. Incidentally, just in case you do decide to risk a stay at the cottage, the shower floods the wet room and the door won't stay shut and the toilet and shower block on site is unisex, bit uncomfortable when in there at night.