Woodlands Grove Caravan & Camping Park

There are obviously double standards on this site, there is the 5* rated area around the main toilet facilities as advertised and the much poorer (2*) facilities further up the hill. There is no difference in the charge.
Various members of our family chose this site to meet up for my 72nd birthday. My daughter having visited the site previously, recommended it. My sons family arrived first and was shown to a pitch, he was given no choice but as it was quiet and looked OK except for the slope and the narrowness of the pitch he put up his tent, I arrived later the same day, We were located right next to the toilet block, not the main one. After a poor nights sleep due to the lights around the facilities being on all night, sliding down the slope as we slept, people taking a short cut through our camp to the toilets and talking loudly as they passed, so disturbing our sleep, my son went to complain the next morning, I to observe. The person on reception said it was the warden who was responsible for choosing the site and if we didn't like it we could move but should be quick as another 20 campers were due to arrive. It takes 3 hours to pack-up and 3 hours to make camp. We were 6 in number ranging from 2 yrs to 72 yrs one of the children has a disability. We decided to take the children into the theme park (it was the attraction the children were looking forward to)and wait until my daughter arrived the following day, Thursday, as they made the original booking last Feb.
My daughter was very disappointed as it was not what she had envisaged. The only concession from the warden was allowing a wider area for the camper and tent at the lower end of the pitch.
We struggled on trying to make the best of a bad job but from then on it became worse with people washing up, 4 sinks at a time until 10.30, only 5 paces from my tent. My daughter complained on the Sat. and that evening a very nice warden came to say we could move down near the main facilities and he would help and took me to see what we were missing! As it was time to eat and for the younger ones to go to sleep and the following morning was my birthday we declined. My daughter and I moved my tent away from the proximity of the sinks now that our pitch was wider. During our week we had 3 lots of campers at the side of us, with all there comings and goings. It turns out that we were on the short term site meant for 2 night stays, we were there for 7 nights. The people in the reception could give no reason for our being on that particular site and we were often told that some people request to be near the toilets (not us) No one would accept responsibility for the decision to locate us there.
AS for the facilities constant hot water in the showers, too hot for little ones. 2 washbasins for 6 toilets which meant that when people were washing or brushing teeth there was no where to wash hands after using the toilet except to use the cold water tap outside, this left a large puddle of standing water, not hygienic. When it was dark I went to the toilet, while in the loo the lights went out leaving the place in complete darkness. I was not the only one in the building at the time and as the floor was wet from a leaking toilet, was an accident waiting to happen. This must also contravene health and safety regulations. It seems a bit idiotic considering the number of lights on outside all night. The site is on the side of a hill and anyone camping needs to be able to walk uphill. We used the car every time we needed to go up and down to the Theme Park. Overall not good value for money. A good "day trip" out.

We booked the luxury five star campsite advertising being campsite of the year 2010, more like 1940's concentration camp!!! Tents were pitched on top of each other, screaming kids from 5am until 1am and when we went to reception to complain the next day and to ask if we could cancel the other three nights we had booked we were told it would have to go the Board of Directors Meeting and no refund would be given but we were offered a credit note to come back at another time, having driven 400 miles for our holiday!!! The whole place is a total joke certainly not five star. Before we booked we checked they had a noise rule and was told yes it was no noise after 10.30 pm and 8 am but when asked about this at the reception and pointed out we had had no sleep were told we had to expect noise at peak times. No sleep for days, high metal fences with barbed wire and not enough dated toilets and bathrooms to go round massive queues!!! Do not go on holiday park it was rubbish we had to stay out until midnight each night if we did not want to sit and listen to the bad language, peoples conversations as the tents were on top of each other, you could not even get a car between the tents and football being kicked at our tent. We thought we would be able to sit outside and chill - no chance, staff rude and most unhelpful a surreal place just like hi-di-hi!!!!!DON'T BOOK THIS HOLIDAY PARK

wot a fab site,huge well kept pitches which where very flat but remained resonably dry even after a few heavy downpours.friendly helpfull staff.the toilets where clean and spacious and the on site shop was well stocked and resonably priced.fun to be had by all ages in the leisure park which is included in the holiday price if u book for more than 2 nite bargin !!!!!! and we loved the fact that we could use all the unmanned parks after they closed it to the public at 6pm.a wonderfull holiday enjoyed by all the age groups in our party,the kids being 5,10,12 and the eldest in out party being 72.....we will deffinatly be visitin this park again.well done woodlands keep up the good work !!!!!!!!!!!!!!
Woodlands Leisure & Caravan Park, Dartmouth, Devon

Immaculate site, unable to find fault. The pitches are large,level with plenty of space for the children to play. The toilets and showers look & smell like new and are very well maintained. They also have individual family bathrooms if preferred. Small on site shop with gifts, groceries & also cafe which runs evening take aways. If you stay longer than 2 nights you gain unlimited free access to leisure park...my kids were quite happy to stay on site all week. Fabulous water rides, play areas farm and huge indoor play barn. Great value for money.