Tannenbaum Campsite

We had such an awful experience camping on Friday. We booked into a site that we have been going to for years without problem. I had been messaging the owner the evening before and she seemed off with me.
We then arrived Friday, checked in and pitched up where we was told to. 2 hours later (pitching with 3 kids) the owner stormed over to us shouting at us that we had pitched incorrectly. 3ft to far to the right. She wanted us to take our tent down and repitch it. Obviously we were completely shocked as we had followed her instructions in the first place. She was then telling us off for the dog being off the lead. I would never dream of letting him off, apart from the fact everyone seemed to have theirs off lead. Id even picked up another dogs poo to prevent the kids stepping in it.
Anyway cut a long story short, the neighbours next door realised what was going on and after a discussion they allowed us to park our car next to theirs to rectify the whole problem.
We wandered over to inform her of this. I mean who wants to take their tent down and re pitch it. Shes obviously never actually pitched a tent.
I told her our suggestion and she literally there and then said nope, I want you to leave the site, your not welcome here 😲 there was literally no talking to her. She was so rude. This is a lady we have spoken to and stayed with many a time with absolutely no problem. We are a respectable family and experienced campers.
So thats that, we had to pack up and leave. Heartbroken obviously and the kids beside themselves..
Has anyone ever had an experience like this? Can they just make you leave the site for no valid reason?! She gave us a refund so obviously she must know she was in the wrong. But I just cannot get my head round it all. We have never ever had any trouble camping anywhere but I fear this might have put me off for life. Tannenbaum Glamping and Campsite Derbyshire .